Where I’ve worked

Skyline College (Sep 2024 – Oct 2025) — Program Services Coordinator
Processed and reviewed financial aid applications in compliance with federal, state, and institutional policy.
Advised students and families on financial aid, scholarships, and enrollment pathways.
Streamlined cross-department workflows across Financial Aid, Admissions, and Counseling using Banner and CCCApply.
Trained peer staff to improve data accuracy and response time.
Designed and facilitated financial literacy workshops covering FAFSA/Dream Act, SAP, and disbursement strategy.

Foothill College (Jan 2023 – Aug 2024) — Financial Aid Coordinator
Led simplification of residency reclassification, AB 540, verification, and related aid processes.
Mentored three student workers to own and improve operational workflows.
Coordinated outreach campaigns reaching 5,000+ students, driving record FAFSA, Dream Act, and scholarship completion.
Managed aid eligibility tracking, audits, and reconciliation with institutional and state reports.
Built accessible digital resources to demystify financial aid and enrollment systems.

Rice University — OpenStax (Apr – Dec 2022) — Education Researcher
Analyzed access and affordability data to inform educational design and policy.
Built dashboards tracking student outcomes and equity metrics.
Partnered with campus teams to redesign processes addressing systemic access barriers.

Santa Clara County Schools (Jan 2022 – Jan 2024) — AmeriCorps Teaching Fellow
Supported first-generation and low-income students in accessing academic and financial resources.
Collaborated with educators and community partners to provide holistic guidance.

Foothill College & SJSU (Feb 2017 – Mar 2022) — Supplemental Instruction Lead
Led peer learning program redesigns centered on ungrading and deep learning.
Analyzed participation and outcomes data for institutional reporting.
Advised students on academic planning and persistence.

Mindoro Public Schools, Philippines (2015 – 2016) — Teacher Coach
Coached educators in culturally responsive, community-based pedagogy.
Co-developed professional learning workshops and facilitated community dialogues.

What I’ve done

Built student-centered financial aid systems
Reduced friction in residency, AB 540, and verification workflows to improve access and completion.

Scaled financial aid outreach
Led coordinated communication campaigns reaching 5,000+ students.

Designed financial literacy education
Created workshops on aid strategy, SAP, disbursements, and long-term planning.

Turned data into institutional insight
Developed dashboards and reports to surface equity, affordability, and student success metrics.

Mentored staff and student workers
Trained teams in data accuracy, systems thinking, and student-centered service.

Bridged education, systems, and technology
Applied enterprise systems experience to improve operations across higher ed and public institutions.